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Is the problem where parts of the page don't show up only on firefox?

suppots23
suppots23
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facebook parts of it and other websites are not showing up anyone else have this problem on other browsers it works fine.. it seems a firefox problem with the recent upgrades.

facebook parts of it and other websites are not showing up anyone else have this problem on other browsers it works fine.. it seems a firefox problem with the recent upgrades.

Krejt Përgjigjet (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Can you spot any pattern with the missing content? For example, is it specific to pictures, videos, etc.?

Also, have you noticed any issues with security certificates? Many sites now use HTTPS connections, and Firefox may exclude insecure content in secure pages, or fail to retrieve content from a server that has an invalid certificate. The solution for this depends on the reason for the errors, which can range from Firefox not being fully set up to work with your security software to having malware on your system or a hijacked connected.

More generally:

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

You can clear Firefox's cache completely using:

"3-bar" menu button (or Firefox menu) > Preferences > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

  • right-click and choose View Page Info > Security > "View Cookies"
  • (menu bar) Tools > Page Info > Security > "View Cookies"
  • click the padlock or globe icon to the left of the address in the address bar, then More Information > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page (and if the site requires a login, log in again). Does that help?