Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

How do I remove ask.com from mozilla?

  • 2 përgjigje
  • 14 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga the-edmeister

tkeithdixM
tkeithdixM
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Ask.com gives these directions:

"First make sure you don't have the Ask Toolbar installed, as it may cause the homepage to revert to Ask. You can find this toolbar in your Firefox Extensions. In the upper right corner of your Firefox windows there should be an icon with three horizontal lines stacked up. Click those three lines, then from the menu that appears, click Add-ons. Once you have the Add-ons screen up, click Extensions on the left hand side. Then look through your extensions for the Ask Toolbar and remove it. You may still need to change your homepage once you have removed those programs, which you can do by following the instructions below."

But I can't get to a Firefox window from ask.com.

Ask.com gives these directions: "First make sure you don't have the Ask Toolbar installed, as it may cause the homepage to revert to Ask. You can find this toolbar in your Firefox Extensions. In the upper right corner of your Firefox windows there should be an icon with three horizontal lines stacked up. Click those three lines, then from the menu that appears, click Add-ons. Once you have the Add-ons screen up, click Extensions on the left hand side. Then look through your extensions for the Ask Toolbar and remove it. You may still need to change your homepage once you have removed those programs, which you can do by following the instructions below." But I can't get to a Firefox window from ask.com.

Zgjidhje e zgjedhur

hello tkeithdixM, you appear to be using a very outdated and insecure firefox version. first please download the latest version of the browser (you can do so at https://www.mozilla.org/firefox/all/) and install it as soon as possible.

afterwards try to reset firefox and see if this can address the issue...

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Krejt Përgjigjet (2)

philipp
philipp
  • Moderator
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Zgjidhja e Zgjedhur

hello tkeithdixM, you appear to be using a very outdated and insecure firefox version. first please download the latest version of the browser (you can do so at https://www.mozilla.org/firefox/all/) and install it as soon as possible.

afterwards try to reset firefox and see if this can address the issue...

the-edmeister
the-edmeister
  • Moderator
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See this blog article: http://malwaretips.com/blogs/ask-shopping-toolbar-removal/