Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

My Firefox Sync is set on 2 unit, but nothing is syncing

  • 7 përgjigje
  • 1 e ka hasur këtë problem
  • 7 parje
  • Përgjigjja më e re nga Mark In Lincoln

Mark In Lincoln
Mark In Lincoln
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The Mozilla Support instructions state that one needs to be on the new version of Sync in order for devices to share information with each other. I already have the latest versions of Firefox (33.1.1) on both my Origin Laptop and my Surface Pro 3 (both with Windows 8.1), but there is no syncing, i.e., no movement of bookmarks, folders, etc. when managing same on either unit. Please let me know specifically what needs to be done get each unit to sync with each other. Thank you.

The Mozilla Support instructions state that one needs to be on the new version of Sync in order for devices to share information with each other. I already have the latest versions of Firefox (33.1.1) on both my Origin Laptop and my Surface Pro 3 (both with Windows 8.1), but there is no syncing, i.e., no movement of bookmarks, folders, etc. when managing same on either unit. Please let me know specifically what needs to be done get each unit to sync with each other. Thank you.

Krejt Përgjigjet (7)

the-edmeister
the-edmeister
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See if this helps you - https://support.mozilla.org/en-US/kb/firefox-sync-troubleshooting-and-tips

Mark In Lincoln
Mark In Lincoln I zoti i pyetjes
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Accessing that link was the first action I took. The first item in that link (I set up Firefox Sync but nothing is syncing) is the issue. Please read my first sentence of my original question. I cited the instructions contained in that first item (I set up Firefox Sync but nothing is syncing) in that I already have the latest versions (33.1.1) of Firefox on both my devices. (The instructions state that both devices need to be on the new version of Sync in order to share information with each other). I presume that since I have the latest versions of Firefox on both devices, I also have the latest versions of Sync.

the-edmeister
the-edmeister
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Type about:sync-progress in the Location Bar of each of your Firefox installation and hit Enter.

What does it say?

If "complete", then the same with about:sync-log and see if there were any sync logs generated.

You can post the contents of those logs here - http://pastebin.mozilla.org/ - and provide the resultant URL (after hitting Send) here so that someone here can review them

Mark In Lincoln
Mark In Lincoln I zoti i pyetjes
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O.K. I sent the logs and the resultant URLs. The logs I sent were indicated as errors, which is probably why the syncing is not occurring. Awaiting results of the review of the logs. Thank you.

Mark In Lincoln
Mark In Lincoln I zoti i pyetjes
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Please let me know if you received the logs and the resultant URLs. I need to have the Firefox sync working. Thank you.

the-edmeister
the-edmeister
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You need to post the hyperlinks to the pastebin pages here.

Mark In Lincoln
Mark In Lincoln I zoti i pyetjes
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What hyperlinks and what do you mean by "...to the pastebin pages here"?