Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

My profile keeps disappearing after I close Firefox. In order to open it back up, I have to keep re-creating a new one. How to fix?

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I've already uninstalled, and reinstalled Firefox, and no dice. If I don't re-create the new profile, I get the error message that the profile is missing or inaccessible when trying to open firefox. I have to open the browser by clicking on the new profile I just created in the profile manager box.

I've already uninstalled, and reinstalled Firefox, and no dice. If I don't re-create the new profile, I get the error message that the profile is missing or inaccessible when trying to open firefox. I have to open the browser by clicking on the new profile I just created in the profile manager box.

Zgjidhje e zgjedhur

This can be caused by a problem with the profiles.ini file.

It is probably best to delete the profiles.ini file to force Firefox to create a new default profile

You can use this button to go to the currently used Firefox profile folder:

  • Windows: %AppData%\Mozilla\Firefox\
    C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
  • Linux: ~/.mozilla/firefox/
  • Mac: ~/Library/Application Support/Firefox/

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Krejt Përgjigjet (2)

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Well, if you have already lost your profile, try to delete entirely Firefox from your computer : https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer (or search "delete entirely Firefox" on the web).

After that, check your firewall, your antivirus and your antimalware. It is time to make a security check-up of your computer, to be sure it is clean.

Then download again Firefox, from the official website, and try again to see if the problem is still here.

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Zgjidhja e Zgjedhur

This can be caused by a problem with the profiles.ini file.

It is probably best to delete the profiles.ini file to force Firefox to create a new default profile

You can use this button to go to the currently used Firefox profile folder:

  • Windows: %AppData%\Mozilla\Firefox\
    C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
  • Linux: ~/.mozilla/firefox/
  • Mac: ~/Library/Application Support/Firefox/