Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox crashes, cannot fix with reinstall

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga guigs

rbrj
rbrj
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Was playing flash game without problems until abrupt crash. Tried opening in safe mode and multiple uninstall/re-install attempts but continues to crash shortly after opening. cannot refresh (as per troubleshooting info) without crashing. Also uses approx. 30% of cpu and memory when starting (about 1gb, .7ghz) and this never happened before unless flash games or videos were playing; certainly not upon start up. Scanned for malware with malwarebytes (clean), optimized drives, no change. Can't really do anything without crashing. reinstall makes no discernible changes, and safemode does not open.

No crashes prior to initial event, 3 additional crashes due to troubleshooting/reinstall attempts. also, THANK YOU! I've tried everything I can. I appreciate the help.

Crash ID: bp-4f442686-e62c-46a1-bfa5-e42f72150219 Crash ID: bp-5089f43b-7651-4c4c-a821-d9e242150219 Crash ID: bp-ed52fa78-1398-4932-907d-16b4c2150219 Crash ID: bp-50e50b7e-dd59-49d6-98a8-1c7332150219

Was playing flash game without problems until abrupt crash. Tried opening in safe mode and multiple uninstall/re-install attempts but continues to crash shortly after opening. cannot refresh (as per troubleshooting info) without crashing. Also uses approx. 30% of cpu and memory when starting (about 1gb, .7ghz) and this never happened before unless flash games or videos were playing; certainly not upon start up. Scanned for malware with malwarebytes (clean), optimized drives, no change. Can't really do anything without crashing. reinstall makes no discernible changes, and safemode does not open. No crashes prior to initial event, 3 additional crashes due to troubleshooting/reinstall attempts. also, THANK YOU! I've tried everything I can. I appreciate the help. Crash ID: bp-4f442686-e62c-46a1-bfa5-e42f72150219 Crash ID: bp-5089f43b-7651-4c4c-a821-d9e242150219 Crash ID: bp-ed52fa78-1398-4932-907d-16b4c2150219 Crash ID: bp-50e50b7e-dd59-49d6-98a8-1c7332150219

Ndryshuar nga rbrj

Krejt Përgjigjet (1)

guigs
guigs
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One of the crashes has a bug where the issue was tracking protection being enabled for some users.

However it has been resolved. Please update to the latest version of Firefox, 36 and post back if this continues to happen.