Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

At the install and first run of FF, I get a box that obviously requires a response, but it contains no words, and won't fire when clicked.

  • 2 përgjigje
  • 2 e kanë hasur këtë problem
  • 2 parje
  • Përgjigjja më e re nga Roy1953

Roy1953
Roy1953
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At the install and first run of FF, I get an overlay box that appears about 5 seconds after the program loads and shows the first screen. It obviously requires a response, but it contains no words. The checkbox doesn't cause any words to show either. the screen takes over and no other buttons can be clicked unto I hard crash out of FF.

At the install and first run of FF, I get an overlay box that appears about 5 seconds after the program loads and shows the first screen. It obviously requires a response, but it contains no words. The checkbox doesn't cause any words to show either. the screen takes over and no other buttons can be clicked unto I hard crash out of FF.

Zgjidhje e zgjedhur

Empty white box, gray bar, checkbox, question mark?

That irritating box has been linked to an AOL add-on. In order to remove the problem extension, you probably need to start Firefox in its Safe Mode so that it doesn't run.

You'll have to shut down Firefox any way you can, for example:

  • Alt+F4
  • right-click its tile on the Taskbar > Close all windows
  • Task manager (Ctrl+Shift+Esc)

To start Firefox in its Safe Mode, hold down the Shift key while double-clicking the shortcut.

A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Then you can go to the Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then on the right, look for AOL.

Any luck?

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Krejt Përgjigjet (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Zgjidhja e Zgjedhur

Empty white box, gray bar, checkbox, question mark?

That irritating box has been linked to an AOL add-on. In order to remove the problem extension, you probably need to start Firefox in its Safe Mode so that it doesn't run.

You'll have to shut down Firefox any way you can, for example:

  • Alt+F4
  • right-click its tile on the Taskbar > Close all windows
  • Task manager (Ctrl+Shift+Esc)

To start Firefox in its Safe Mode, hold down the Shift key while double-clicking the shortcut.

A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Then you can go to the Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then on the right, look for AOL.

Any luck?

Roy1953
Roy1953 I zoti i pyetjes
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That was it! I disabled the AOL addin and all worked like a charm after. Thanks a bunch.