Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

All emails in inbox have disappeared. All folders with saved emails have disappeared. how do I recover all my emails?

  • 1 përgjigje
  • 6 e kanë hasur këtë problem
  • 10 parje
  • Përgjigjja më e re nga Gnospen

zuzanna50
zuzanna50
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When I opened my inbox today it was empty. I had emails still in the inbox. On the left where I have saved folders of past emails going back several years the folders have also disappeared. I tried to repair, shut down and open, restore previous windows. Nothing works. I need those emails.

When I opened my inbox today it was empty. I had emails still in the inbox. On the left where I have saved folders of past emails going back several years the folders have also disappeared. I tried to repair, shut down and open, restore previous windows. Nothing works. I need those emails.

Krejt Përgjigjet (1)

Gnospen
Gnospen
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In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?
  • Who is the email provider?
  • Who is the internet provider?
  • What is the exact error message?
  • What steps did you take right before this happened?


I also need a bit more about how you organized folders. Where they in "Local Folders" or in folders under an account?

Please post back with this information and any other questions you might have.