Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

my browser

  • 1 përgjigje
  • 14 e kanë hasur këtë problem
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  • Përgjigjja më e re nga guigs

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Why won't my browser show anything its just a blank page if I open Firefox its just blank now on the window if I have open windows and am clearing them off it show up very small inside the window but as for my mobile site the page is always completely blank

Why won't my browser show anything its just a blank page if I open Firefox its just blank now on the window if I have open windows and am clearing them off it show up very small inside the window but as for my mobile site the page is always completely blank

Krejt Përgjigjet (1)

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HI ananeula, I understand that when you open a new window in Firefox for Android that the page is always blank.

Let's first check out your health report to understand the Firefox performance

Did it detect anything?

Next, I would try to clear the cache and restart the application on you mobile device. Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. The Firefox cache temporarily stores images, scripts, and other parts of websites while you are browsing.
Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies, do the following:

  1. Tap the menu icon located at the top right corner. This is the icon with 3 bars. On older Android devices you'll have to press the hardware menu key and then tap More.
  2. Tap Settings.
  3. After that, you will be taken to the settings screen. In the settings screen, look under the section Privacy & Security and select Clear private data.
  4. You will then be taken to a list of what can be cleared. Select the following 2 for deletion:
    • Cookies & active logins
    • Cache
  5. After those have been selected, tap the Clear data button to actually clear the cache and cookies.


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