Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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My computer crashed and when it restarted I was asked to refresh Firefox. I have now lost all my bookmarks etc. There is no 'old Firefox data' folder - help!

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  • 5 e kanë hasur këtë problem
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  • Përgjigjja më e re nga Scribe

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My computer crashed (blue screen) and when it restarted a box came up asking me to refresh Firefox. I clicked OK (thinking it was just trying to restore the session) and have now lost all my bookmarks, saved passwords etc. There is no 'old Firefox data' folder anywhere on my system - help! is there any way I can get it all back without doing a system restore? I'm on Windows 7.

My computer crashed (blue screen) and when it restarted a box came up asking me to refresh Firefox. I clicked OK (thinking it was just trying to restore the session) and have now lost all my bookmarks, saved passwords etc. There is no 'old Firefox data' folder anywhere on my system - help! is there any way I can get it all back without doing a system restore? I'm on Windows 7.

Zgjidhje e zgjedhur

Hi, you can try this for bookmarks only: First open bookmarks > Show All Bookmarks > Import and Backup > Restore, and see if you have a backup there.

If not, and for other than bookmarks, please see -

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

Lexojeni këtë përgjigje brenda kontekstit 👍 0

Krejt Përgjigjet (2)

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Just to add, I've now tried to do a system restore and Windows has cheerfully informed me that it hasn't created any sytem restore points, so I can't even do that!

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Zgjidhja e Zgjedhur

Hi, you can try this for bookmarks only: First open bookmarks > Show All Bookmarks > Import and Backup > Restore, and see if you have a backup there.

If not, and for other than bookmarks, please see -

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.