Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Sync error.engine.reason.unknown_fail; also lost all stored passwords everywhere....

  • 2 përgjigje
  • 2 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga peluchito

peluchito
peluchito
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A while ago, sync stopped working on all my computers. It says

"Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action." Followed by a 'Sync now' or 'Preferences' button. I also noted that I lost all my passwords....

The log (about:sync-log) says 'error.engine.reason.unknown_fail' and the following:

"passwords failed: [Exception... "[JavaScript Error: "entries is undefined" {file: "jar:file:///C:/Users/..../AppData/Roaming/Mozilla/Firefox/Profiles/something.default/extensions/passifox@hanhuy.com.xpi!/components/loginmanagerstorage.js" line: 169}]'...."

Followed by a whole lot more. I've got passifox installed and also avira.

How would I get this back to work?

Many thanks!

A while ago, sync stopped working on all my computers. It says "Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action." Followed by a 'Sync now' or 'Preferences' button. I also noted that I lost all my passwords.... The log (about:sync-log) says 'error.engine.reason.unknown_fail' and the following: "passwords failed: [Exception... "[JavaScript Error: "entries is undefined" {file: "jar:file:///C:/Users/..../AppData/Roaming/Mozilla/Firefox/Profiles/something.default/extensions/passifox@hanhuy.com.xpi!/components/loginmanagerstorage.js" line: 169}]'...." Followed by a whole lot more. I've got passifox installed and also avira. How would I get this back to work? Many thanks!

Krejt Përgjigjet (2)

the-edmeister
the-edmeister
  • Moderator
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First, please post that entire Sync-log to pastebin and provide the resultant URL. http://pastebin.mozilla.org/

Do you have KeePass installed to go along with that extension? https://addons.mozilla.org/en-US/firefox/addon/passifox/

Then, is KeePassHttp even compatible with Firefox Sync? Acording to this - https://github.com/pfn/passifox/blob/master/documentation/PassIFox.md - KeePass stores the passwords, so I wonder why Sync would lose passwords that were saved to KeePass? Or why your Passwords would have been saved in Firefox to begin with if you're using KeePass?

Disclaimer: I use Sync, but I have never use PassiFox and/or KeePassHttp due to possible incompatibility issues.

peluchito
peluchito I zoti i pyetjes
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Ok, I disabled passifox and know Sync doesn't complain anymore.... my passwords are also back.....

Thanks Ed!