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Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Why my Firefox exit and reopening by itself?

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 3 parje
  • Përgjigjja më e re nga philipp

ftnddn
ftnddn
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Every time I try to open Firefox, it always exit by itself. Then a few second later, it reopening back and crash. I tried a few ways. Such as uninstall it and reinstall back. But it didnt work. Please help me.

Every time I try to open Firefox, it always exit by itself. Then a few second later, it reopening back and crash. I tried a few ways. Such as uninstall it and reinstall back. But it didnt work. Please help me.

Krejt Përgjigjet (1)

philipp
philipp
  • Moderator
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We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. On the keyboard, press [Windows] The image "Windows key" does not exist. + [R]. This should bring up a Run window that contains a text field.
  2. In that text field, type %APPDATA% and press Enter. An explorer window should open.
  3. From that explorer window, double-click on the Mozilla folder, then double-click on Firefox and then on Crash reports. Double-click on submitted.
  4. Now, you should see a list of files that contain reports. Go to View > Arrange Icons by > Modified to get the most recent files at the top of the window.
  5. Open the most recent 5 files with a text editor and copy the IDs.
  6. Paste each ID with bp- into the reply window on the forums.

Thanks in advance!

You can find more information and troubleshooting steps in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.