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Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

received virus warning (AUTO-LOAD.TRJN), call 1-877-653-2081. Is this valid

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 2 parje
  • Përgjigjja më e re nga FredMcD

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When use Task Manager to close screen and reopen Firefox the message reappears.

When use Task Manager to close screen and reopen Firefox the message reappears.

Krejt Përgjigjet (2)

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I would not call that number.

When you crash Firefox using End Process in the Task Manager, usually Firefox will try to restore the last windows and tabs you had open, so that could explain why you see that message again.

If you are not using End Process, this could be a bad add-on or a one-time session restore.

To try to bypass that, after you "kill" Firefox in the Task Manager, try pasting the following in the Windows start menu search box and pressing Enter to run it:

firefox.exe -safe-mode "about:sessionrestore"

Hopefully that will launch a list of windows and tabs with the option to restore selectively or to start a new session. Safe Mode deactivates extensions. Does that get you to a usable state?

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. Whenever you get a message / popup like that;

DO NOT USE ANY OF THE PROVIDED LINKS OR ANY PHONE NUMBERS ! !

Such messages are only Spam that could lead you to Fake Support. Not only can they damage or hack your system, they charge you to do so.

You can report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}