Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

My history and bookmarks are gone. How do I get them back?

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I downloaded a program that somehow deleted my history and bookmarks? I also for some reason don't have a copy of the system to restore to, which is really odd. My places.sqlite file is only what I've searched today in trying to find out how to fix this. I don't use profiles.

I downloaded a program that somehow deleted my history and bookmarks? I also for some reason don't have a copy of the system to restore to, which is really odd. My places.sqlite file is only what I've searched today in trying to find out how to fix this. I don't use profiles.

Zgjidhje e zgjedhur

You always have a Firefox profile folder. The profile folder is located in a hidden location.

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\

"AppData" (XP: Application Data; Mac: ~/Library; Linux: ~/.mozilla) is a hidden folder.

Did you refresh (reset) Firefox and have created a new profile?

When you reset/refresh Firefox then a new profile is created and some personal data (bookmarks, history, cookies, passwords, form data) is automatically imported. The current profile folder will be moved to an "Old Firefox Data" folder on the desktop. Installed extensions and other customizations (toolbars, prefs) that you have made are lost and need to be redone.

If you have an "Old Firefox Data" folder on the desktop then you can recover your personal data and copy files to the current profile folder. For the Bookmarks you can copy the places.sqlite file (history and bookmarks) and the bookmarkbackups folder. For the passwords you need logins.json and key3.db. The latter stores the encryption key (master password) needed to decrypt the passwords stored in logins.json (signons.sqlite is no longer used). You can recover more personal data.


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Zgjidhja e Zgjedhur

You always have a Firefox profile folder. The profile folder is located in a hidden location.

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\

"AppData" (XP: Application Data; Mac: ~/Library; Linux: ~/.mozilla) is a hidden folder.

Did you refresh (reset) Firefox and have created a new profile?

When you reset/refresh Firefox then a new profile is created and some personal data (bookmarks, history, cookies, passwords, form data) is automatically imported. The current profile folder will be moved to an "Old Firefox Data" folder on the desktop. Installed extensions and other customizations (toolbars, prefs) that you have made are lost and need to be redone.

If you have an "Old Firefox Data" folder on the desktop then you can recover your personal data and copy files to the current profile folder. For the Bookmarks you can copy the places.sqlite file (history and bookmarks) and the bookmarkbackups folder. For the passwords you need logins.json and key3.db. The latter stores the encryption key (master password) needed to decrypt the passwords stored in logins.json (signons.sqlite is no longer used). You can recover more personal data.


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