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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

A large popup appears in the upper right of my email screen obliterating useful information and I would like to remove those popups permantly

kmenn
kmenn
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On my desk top screen (Windows 7) showing emails in inbox- large pop ups appear, one after another. I cannot see the NEXT button or other info. There is no way to click and delete on these pop-ups. How can I prevent these VERY ANNOYING pop ups from appearing on my screen.

Kmenn

On my desk top screen (Windows 7) showing emails in inbox- large pop ups appear, one after another. I cannot see the NEXT button or other info. There is no way to click and delete on these pop-ups. How can I prevent these VERY ANNOYING pop ups from appearing on my screen. Kmenn

Krejt Përgjigjet (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi

I recommend having a read of this guide that will help you with pop-up controls in Firefox.

I hope this helps, but if not, please come back here and we can look into a different solution for you.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Could you fill in a couple details about when this happens? In particular:

(1) Does this occur the moment you access your email site in Firefox, or when you open any message, or when you open some messages (e.g., spam messages)?

(2) Is the pop-up part of the page/window you are viewing? Try holding down the Alt key and pressing and releasing the Tab key once, Windows should switch to the previously active window and show a display of various open windows (this may disappear after a few moments). This is one way to try to determine whether the pop-up is an independent window, or is overlaid on top of web page content within the same window.