Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox keeps on crashing

  • 5 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga l22W

l22W
l22W
more options

"We're Sorry. Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts. To help us diagnose and fix the problem, you can send us a crash report. (Which does nothing)

This happens up to 3 times in a minute. Then it runs for a while and maybe the next day crashes again. Not sure whether it's add ons or something.

Any help appreciated.

"We're Sorry. Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts. To help us diagnose and fix the problem, you can send us a crash report. (Which does nothing) This happens up to 3 times in a minute. Then it runs for a while and maybe the next day crashes again. Not sure whether it's add ons or something. Any help appreciated.

Krejt Përgjigjet (5)

Sashoto Seeam
Sashoto Seeam
more options

Hello give us link to your crash report to see your problem. To do so follow these steps: Type about:crashes on your navigation bar. And you may see a list of Submitted Crash Reports. Copy and paste first three Report ID here. They may look like this: bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx or xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

l22W
l22W I zoti i pyetjes
more options

bp-45a07eb2-5f3c-4fe5-b42d-c65422151108 bp-ba6f435c-fa40-4aa1-8856-8c4772151108 bp-b259e099-07ac-4e15-a6b3-127272151108

Is that right?

FredMcD
FredMcD
more options

Well done.

bp-45a07eb2-5f3c-4fe5-b42d-c65422151108 Signature DispatchToTracer

This is for Sumo's Related Bugs 1191503 REOPENED --- Crash [@ DispatchToTracer<T>(JSTracer*, JSString**, char const*)] +++++++++++++++++++++++++++++++++++ bp-ba6f435c-fa40-4aa1-8856-8c4772151108 Signature js::GCMarker

Attention Sumo's there are 8 related bug reports +++++++++++++++++++++++++++++++++++++ bp-b259e099-07ac-4e15-a6b3-127272151108 Signature nsRuleNode

This is for Sumo's Related Bugs 609243 NEW --- crash [@ nsRuleNode::DestroyInternal(nsRuleNode***) ]

Note: the crash reports show very high memory usage

Sashoto Seeam
Sashoto Seeam
more options

You may try this:

  • Type about:memory on your navigation bar. Then click on the Minimize memory usage button.
  • Also go to Preferences>Advanced and under General tab you'll find a option "Use hardware acceleration when available". Uncheck this option if it is checked.

I think this will improve your browser's performamce.

l22W
l22W I zoti i pyetjes
more options

lol My browser is crashing as I speak...:) Trying memory changes. Will see if it works

My one ram cartridge stopped working a while back so I removed it. I figured since I don't use my computer for games or advanced graphical stuff I'll just leave 2gb ram. I'm wondering whether maybe I should get another 2gb as it might be effecting performance.

Thanks Fred and Sashoto for your help.