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Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

A firefox security patch come on my screen. It was ahsohencomedaglobal.com. It wanted to intstall the securtiy patch.

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JaphyTen
JaphyTen
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A 'FireFox security patch' opened. It wanted me to install the 'patch' ahsohencomendaglobal.com. >I had been on the pch.com website and was having problems with connecting to the final page where the entry is registered. >I thought it was a to patch would help solve the problem. Imagine my chagrin when I found that ahsohencomendaglobal is a website for a Portuguese clothes. Further I am sorry that I am writing a letter that will be on file and no one will answer. I mean 'The hackers DID have a way to open a official looking 'FireFox security patch'.

A 'FireFox security patch' opened. It wanted me to install the 'patch' ahsohencomendaglobal.com. >I had been on the pch.com website and was having problems with connecting to the final page where the entry is registered. >I thought it was a to patch would help solve the problem. Imagine my chagrin when I found that ahsohencomendaglobal is a website for a Portuguese clothes. Further I am sorry that I am writing a letter that will be on file and no one will answer. I mean 'The hackers DID have a way to open a official looking 'FireFox security patch'.

Zgjidhje e zgjedhur

Hi

If there a security patch for Firefox, it would be made available thorough the normal update process and not through a site displaying a pop up message. The site that you visited was possibly innocent, but may have displayed a "pop-up" advert designed to convince you to download malicious software,

I would strongly recommend you have a look through your add-ons and remove any that did not install yourself. You should also have a read of this article that will walk you through how to resolve the common symptoms of a malware infection.

In addition to this, I think may also find this article useful in making use of Firefox's pop-up blocker to reduce the chances of this happening again in the future.

I hope this helps, but if not, please come back here and we can look into a different solution for you.

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Paul
Paul
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Zgjidhja e Zgjedhur

Hi

If there a security patch for Firefox, it would be made available thorough the normal update process and not through a site displaying a pop up message. The site that you visited was possibly innocent, but may have displayed a "pop-up" advert designed to convince you to download malicious software,

I would strongly recommend you have a look through your add-ons and remove any that did not install yourself. You should also have a read of this article that will walk you through how to resolve the common symptoms of a malware infection.

In addition to this, I think may also find this article useful in making use of Firefox's pop-up blocker to reduce the chances of this happening again in the future.

I hope this helps, but if not, please come back here and we can look into a different solution for you.