Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

pc firefox keeps asking me to install firefox on my android, which isn't supported.

  • 2 përgjigje
  • 4 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga user633449

sheramil
sheramil
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The PC version of Firefox pops up and asks "do you want to install Firefox on your Android device"; when I try, I am told my phone isn't supported. Later, the popup appears again. And again.

The PC version of Firefox pops up and asks "do you want to install Firefox on your Android device"; when I try, I am told my phone isn't supported. Later, the popup appears again. And again.

Zgjidhje e zgjedhur

Hey folks. The bug has been fixed in Heartbeat and you should not see the prompt anymore. While I can understand that it was annoying, I would not suggest disabling the browser.selfsupport.url feature permanently.

Heartbeat is the main conduit we have for communicating with our users. Based on the responses we get to our ongoing Heartbeat research programs we are changing the future of Firefox. We are committed to building products for our USERS. The only way for us to do this is to communicate with our awesome user base on a regular basis.

So please consider turning Heartbeat back on now that the issue has been fixed. If you see a Heartbeat prompt asking you for feedback, please considering replying. We want to hear from you!

Lexojeni këtë përgjigje brenda kontekstit 👍 1

Krejt Përgjigjet (2)

the-edmeister
the-edmeister
  • Moderator
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Are you referring to the message bar that appears in this screenshot?

If so, this is a message from the Heartbeat feature. It's experiencing a bug right now. Best to disable it so you can get some immediate relief.

To disable Heartbeat: Open about:config in a tab then search at the top for browser.selfsupport.url and double-click it & set it to a blank value.

You may need to restart Firefox for the change to take effect.

Ndryshuar nga the-edmeister

user633449
user633449
more options

Zgjidhja e Zgjedhur

Hey folks. The bug has been fixed in Heartbeat and you should not see the prompt anymore. While I can understand that it was annoying, I would not suggest disabling the browser.selfsupport.url feature permanently.

Heartbeat is the main conduit we have for communicating with our users. Based on the responses we get to our ongoing Heartbeat research programs we are changing the future of Firefox. We are committed to building products for our USERS. The only way for us to do this is to communicate with our awesome user base on a regular basis.

So please consider turning Heartbeat back on now that the issue has been fixed. If you see a Heartbeat prompt asking you for feedback, please considering replying. We want to hear from you!