Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Browser won't open! Help!! Urgent!!!

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 5 parje
  • Përgjigjja më e re nga DavidYoxall

DavidYoxall
DavidYoxall
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Hi folks,

This one is a bit of a worry! Started this morning when I telephoned Virgin Media about using a 5Gb connection ..... (At this point Firefox was working fine ....) as part of the "process"before you get to talk to a human being, they perform "tests" on your connection.

They couldn't actually help with my query, and when I came of the phone to them I restarted Firefox.

All I got was a blank screen saying "connecting" .... leave it for ten minutes - still the same. Screenshot attached.

I've been back on the phone to Virgin three times .... all they say is "its a browser problem" - the internet connection is fine!

All I know is that I cannot use my chosen browser!

Anyone got any ideas?? Thanks!

Hi folks, This one is a bit of a worry! Started this morning when I telephoned Virgin Media about using a 5Gb connection ..... (At this point Firefox was working fine ....) as part of the "process"before you get to talk to a human being, they perform "tests" on your connection. They couldn't actually help with my query, and when I came of the phone to them I restarted Firefox. All I got was a blank screen saying "connecting" .... leave it for ten minutes - still the same. Screenshot attached. I've been back on the phone to Virgin three times .... all they say is "its a browser problem" - the internet connection is fine! All I know is that I cannot use my chosen browser! Anyone got any ideas?? Thanks!
Foto të bashkëngjitura ekrani

Zgjidhje e zgjedhur

Solved! It was a conflict with the remnants of AVG which had been uninstalled!

Lexojeni këtë përgjigje brenda kontekstit 👍 1

Krejt Përgjigjet (2)

user633449
user633449
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Firefox and other browsers can't load websites may be able to help.

DavidYoxall
DavidYoxall I zoti i pyetjes
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Zgjidhja e Zgjedhur

Solved! It was a conflict with the remnants of AVG which had been uninstalled!