Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Everytime I open Firefox, in any website, including the Firefox settings website, An ad forces me to see it, and when I try to quit it, It says ARE YOU SURE?

  • 2 përgjigje
  • 2 e kanë hasur këtë problem
  • 4 parje
  • Përgjigjja më e re nga WolfBegins

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OK. So when I open Firefox, I go to my home page. Then when I click on the search button (before typing) It brings me to a whole different window with an ad. I tried Ad blocker but it did absolutely nothing to stop it from opening. On every page, when I click on anything, It brings up a different window with an ad. Now, my other problem is, When I play a video on YouTube, Firefox stops responding. But then the video plays normally. This happens like, EVERY single video I watch on Firefox. Fix this. And also, Shockwave Flash keeps 'not responding/busy' almost every page I open. excluding YouTube, and all 'google related' pages.

OK. So when I open Firefox, I go to my home page. Then when I click on the search button (before typing) It brings me to a whole different window with an ad. I tried Ad blocker but it did absolutely nothing to stop it from opening. On every page, when I click on anything, It brings up a different window with an ad. Now, my other problem is, When I play a video on YouTube, Firefox stops responding. But then the video plays normally. This happens like, EVERY single video I watch on Firefox. Fix this. And also, Shockwave Flash keeps 'not responding/busy' almost every page I open. excluding YouTube, and all 'google related' pages.

Zgjidhje e zgjedhur

Hi, sometimes a problem with Firefox may be a result of malware installed on your computer.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Windows 8 has antivirus built-in already.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.


You should also update your Shockwave Flash player (Ctrl+Shift+A > Plugins)

Did this fix your problems? Please report back to us!

Lexojeni këtë përgjigje brenda kontekstit 👍 2

Krejt Përgjigjet (2)

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Zgjidhja e Zgjedhur

Hi, sometimes a problem with Firefox may be a result of malware installed on your computer.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Windows 8 has antivirus built-in already.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.


You should also update your Shockwave Flash player (Ctrl+Shift+A > Plugins)

Did this fix your problems? Please report back to us!

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Thanks! I will download Microsoft Security Essentials and update Shockwave Flash. This was pretty helpful!

Ndryshuar nga WolfBegins