How can I resolve this issue: 'Mail delivery failed: returning message to sender' for all my hotmail (outlook) recipients
Hi,
I am getting this email for all my 'hotmail.com' (outlook) recipients when trying to send an email to any of them I also got it for an 'msn.com' recipient before:
"This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:.... host mx1.hotmail.com [65.55.37.72] SMTP error from remote mail server after MAIL FROM:<julie@julielecarrer.com> SIZE=8292: 550 SC-001 (COL004-MC1F10) Unfortunately, messages from 198.1.119.134 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors."
Is there anything I can do?
Thank you very much for your help,
Julie
Zgjidhje e zgjedhur
Like most first tier help desk people, they are idiots!. They are lucky to know enough to pick up the phone if it makes a noise.
If their network or IP range is blacklisted only they can get it fixed. I would ask to have this escalated to someone that knows something.
It is not your problem and there is nothing to fix on your computer.
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The message clearly states that your provider is on a block list. What did they say when you contacted them?
Please contact your Internet service provider since part of their network is on our block list.
Hi, OK, yes I didn't really understand what that meant, but I think I get it now. I will contact them. Thank you!
I just contacted my Internet Service provider and they said they don't have the ability to help and I need to contact an IT technician.
May I ask your opinion on this?
Thank you
Zgjidhja e Zgjedhur
Like most first tier help desk people, they are idiots!. They are lucky to know enough to pick up the phone if it makes a noise.
If their network or IP range is blacklisted only they can get it fixed. I would ask to have this escalated to someone that knows something.
It is not your problem and there is nothing to fix on your computer.
OK great, many thanks!