Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Can't see emails; account folder in Profiles is empty

  • 1 përgjigje
  • 2 e kanë hasur këtë problem
  • 15 parje
  • Përgjigjja më e re nga Bderksen

Bderksen
Bderksen
more options

For several years, I have been using three accounts in Thunderbird. Suddenly, on one account, all emails and sub folders have disappeared. None of the folders show, (Drafts, Trash, etc) except for "Inbox", and clicking on this has no effect, although it does appear that there are "placeholders" but no data for the emails that should be in the inbox. The folder for this account in Profiles\xxx.default\mail is empty. The folders for the other accounts have the appropriate files and sub-folders. I cannot find the missing .sbd folders or .msf files in the Recycle folder or anywhere else on the hard derive. I have tried "Repair Folder" with no effect. There is a possibility that Thunderbird may have been in the process of Compacting Folders when I shut the computer down. Any suggestions for recovering these files/emails would be greatly appreciated! Thunderbird 38.5.1, Win XP SP3

For several years, I have been using three accounts in Thunderbird. Suddenly, on one account, all emails and sub folders have disappeared. None of the folders show, (Drafts, Trash, etc) except for "Inbox", and clicking on this has no effect, although it does appear that there are "placeholders" but no data for the emails that should be in the inbox. The folder for this account in Profiles\xxx.default\mail is empty. The folders for the other accounts have the appropriate files and sub-folders. I cannot find the missing .sbd folders or .msf files in the Recycle folder or anywhere else on the hard derive. I have tried "Repair Folder" with no effect. There is a possibility that Thunderbird may have been in the process of Compacting Folders when I shut the computer down. Any suggestions for recovering these files/emails would be greatly appreciated! Thunderbird 38.5.1, Win XP SP3

Zgjidhje e zgjedhur

I ran CHKDSK and it found and fixed a bunch of orphaned files. This restored the mail folder and solved the problem.

Lexojeni këtë përgjigje brenda kontekstit 👍 0

Krejt Përgjigjet (1)

Bderksen
Bderksen I zoti i pyetjes
more options

Zgjidhja e Zgjedhur

I ran CHKDSK and it found and fixed a bunch of orphaned files. This restored the mail folder and solved the problem.