Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Browser stuck on "Connecting"

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 7 parje
  • Përgjigjja më e re nga cor-el

dstrom21
dstrom21
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This is an odd one. I have internet, Safari & Chrome are working fine. Firefox works fine then what I've noticed is whenever I view a 360° video on Facebook, Firefox then stops connecting to websites. I've been able to recreate this exact thing for the past 2 days. Firefox working, browse as normal --> View a 360° video on Facebook --> Firefox no longer works. I have to quit Firefox then relaunch to resume browsing. "Connecting" will sit there for hours rendering Firefox 'dead'. This does not happen in Chrome & 360° videos on Facebook do not work in Safari so I can't recreate it there.

Firefox 44.0.2 Mac 10.11.3 All of my add-ons are up-to-date.

I've attached a screenshot of a 360° video example that I click on to watch. Taken from this page: https://www.facebook.com/search/top/?q=ricoh%20theta%20users%20on%20facebook

This is an odd one. I have internet, Safari & Chrome are working fine. Firefox works fine then what I've noticed is whenever I view a 360° video on Facebook, Firefox then stops connecting to websites. I've been able to recreate this exact thing for the past 2 days. Firefox working, browse as normal --> View a 360° video on Facebook --> Firefox no longer works. I have to quit Firefox then relaunch to resume browsing. "Connecting" will sit there for hours rendering Firefox 'dead'. This does not happen in Chrome & 360° videos on Facebook do not work in Safari so I can't recreate it there. Firefox 44.0.2 Mac 10.11.3 All of my add-ons are up-to-date. I've attached a screenshot of a 360° video example that I click on to watch. Taken from this page: https://www.facebook.com/search/top/?q=ricoh%20theta%20users%20on%20facebook
Foto të bashkëngjitura ekrani

Krejt Përgjigjet (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions (3-bar Menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: 3-bar Menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Try to disable IPv6 (check for other possible causes as well).