Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Mësoni Më Tepër

Firefox crashes

  • 4 përgjigje
  • 2 e kanë hasur këtë problem
  • 2 parje
  • Përgjigjja më e re nga dxristos

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Crash ID: bp-c78fca28-bc2d-4b81-b4ba-056e82160422 Crash ID: bp-f1d66805-f3de-4a6c-8672-0139d2160422 Crash ID: bp-961d5e7d-f685-4e85-9069-f7c052160422 Crash ID: bp-7c64c2d8-bf9c-46f8-980f-6639f2160421 Crash ID: bp-dc7df826-998d-4bde-b6ef-b6c292160421 it wont even start right now so i cant post the Troubleshooting Information: because i cant install the plugin

Crash ID: bp-c78fca28-bc2d-4b81-b4ba-056e82160422 Crash ID: bp-f1d66805-f3de-4a6c-8672-0139d2160422 Crash ID: bp-961d5e7d-f685-4e85-9069-f7c052160422 Crash ID: bp-7c64c2d8-bf9c-46f8-980f-6639f2160421 Crash ID: bp-dc7df826-998d-4bde-b6ef-b6c292160421 it wont even start right now so i cant post the Troubleshooting Information: because i cant install the plugin

Zgjidhje e zgjedhur

Two of those crash report indicate an AMD Radeon DirectX 11driver issue.

See this: https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

Lexojeni këtë përgjigje brenda kontekstit 👍 1

Krejt Përgjigjet (4)

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Hello,

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

You can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

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no it doesn't start in safe mode and also I tried a fresh install yesterday without addons sync from my account it worked for a couple of hours and then the same thing...crashing at the start cant open in safe cant refresh it and as it seems not even new install

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Zgjidhja e Zgjedhur

Two of those crash report indicate an AMD Radeon DirectX 11driver issue.

See this: https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

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Updated to beta drivers then after restart i could get in safe mode then i turned off the hardware acceleration and switched the webgl.disabled item to true. After this firefox started normally ty very much for your help. I wish this never happens again.