Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox crashing only when both Firefox and Chrome are running concurrently.

  • 2 përgjigje
  • 2 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga Aemon

Aemon
Aemon
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Firefox crashes when run concurrently with Chrome, it crashes sometimes within few minutes while sometimes it may run up to 5 hours before crashing.

Never crashes when run alone. Crashes even when running in safe mode. No crash report is generated, restarting after crash opens session restore page or continues form last session.

OS - Windows 10 64bit

Firefox crashes when run concurrently with Chrome, it crashes sometimes within few minutes while sometimes it may run up to 5 hours before crashing. Never crashes when run alone. Crashes even when running in safe mode. No crash report is generated, restarting after crash opens session restore page or continues form last session. OS - Windows 10 64bit

Zgjidhje e zgjedhur

Thanks for the reply Wesley.

There are no crash reports, it's silent crash.

Upon further research I found out the reason, it was an extension from Chrome which was closing Firefox session and it is the intended behavior of the extension.

Lexojeni këtë përgjigje brenda kontekstit 👍 0

Krejt Përgjigjet (2)

Wesley Branton
Wesley Branton
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Aemon
Aemon I zoti i pyetjes
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Zgjidhja e Zgjedhur

Thanks for the reply Wesley.

There are no crash reports, it's silent crash.

Upon further research I found out the reason, it was an extension from Chrome which was closing Firefox session and it is the intended behavior of the extension.