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Latest build of FF hangs up every few minutes for about 10-15 seconds (Windows 10)

  • 4 përgjigje
  • 2 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga FredMcD

Chlamydia1
Chlamydia1
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This problem started after the update to 48.0.2.

Basically, FF will hang every 5 or so minutes of browsing for a length of 10-15 seconds. The browser becomes completely unresponsive during this time and the title bar displays "not responding". There is no pattern to the behaviour. It can hang at any time, even just browsing a basic HTML text site.

The same thing happens in safe mode so it is not an add-on issue.

I am on the latest version of Windows 10.

Both Chrome and Edge work without any problems.

Am I the only one having this issue?

This problem started after the update to 48.0.2. Basically, FF will hang every 5 or so minutes of browsing for a length of 10-15 seconds. The browser becomes completely unresponsive during this time and the title bar displays "not responding". There is no pattern to the behaviour. It can hang at any time, even just browsing a basic HTML text site. The same thing happens in safe mode so it is not an add-on issue. I am on the latest version of Windows 10. Both Chrome and Edge work without any problems. Am I the only one having this issue?

Ndryshuar nga Chlamydia1

Krejt Përgjigjet (4)

FredMcD
FredMcD
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This sounds like the computer's CPU is being overworked.

Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

https://support.mozilla.org/en-US/kb/websites-look-wrong-or-appear-differently

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding

Chlamydia1
Chlamydia1 I zoti i pyetjes
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FredMcD said

This sounds like the computer's CPU is being overworked. Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there? Starting The Computer In Safe Mode;
Free Online Encyclopedia

https://support.mozilla.org/en-US/kb/websites-look-wrong-or-appear-differently

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding

CPU usage does spike when it hangs, but only to about 30%.

I am on an i5 6600.

Chlamydia1
Chlamydia1 I zoti i pyetjes
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So I rolled back to version 47 and I haven't had any issues.

Unfortunately, the beta for version 49 has the same issue as version 48, so it doesn't look like the problem has been addressed. :(

Is there any way I can submit an error report? I know that the browser usually needs to crash in order to get that option (and mine doesn't crash, it just hangs for a short period).

Ndryshuar nga Chlamydia1

FredMcD
FredMcD
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You can file a bug report, but let's wait for more input on this. I've called for more help.