We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Website not loading

  • 3 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga FredMcD

gamer2171
gamer2171
more options

I am trying to watch a stream on Twitch and it will not stop loading, the chat box works fine. I have tried different streams and get the same result. I tried mmorpg.com and Tom's Hardware.com and they will not load either. A few sites load very slowly. I can open Youtube and it plays fine. Usually when a video does not open there is a problem with Flash (v23.0.0.162) I have uninstalled flash and reinstalled it. I have FF v49. I have tried clearing the cache and I have tried opening the stream in IE and Chrome. I tried creating a new profile and restarting in safe mode. No go Any suggestions?

Thanks

I am trying to watch a stream on Twitch and it will not stop loading, the chat box works fine. I have tried different streams and get the same result. I tried mmorpg.com and Tom's Hardware.com and they will not load either. A few sites load very slowly. I can open Youtube and it plays fine. Usually when a video does not open there is a problem with Flash (v23.0.0.162) I have uninstalled flash and reinstalled it. I have FF v49. I have tried clearing the cache and I have tried opening the stream in IE and Chrome. I tried creating a new profile and restarting in safe mode. No go Any suggestions? Thanks

Krejt Përgjigjet (3)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

gamer2171
gamer2171 I zoti i pyetjes
more options

FredMcD Thanks for the reply.

The issue has been solved. I am not sure what it was but my ISP had a problem. There were a bunch of people who could not access their internet at all.

FredMcD
FredMcD
more options

That's good to hear. Please flag your last post as Solved Problem so others will know.