Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Why can't you fix having to refresh Firefox every time I open it to be able to add attachment to email?

  • 3 përgjigje
  • 1 e ka hasur këtë problem
  • 2 parje
  • Përgjigjja më e re nga FredMcD

sthrnfilly
sthrnfilly
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Every time I open Firefox and go to my e-mail, I am unable to attach a file to new e-mail.

I click on the paper clip and nothing happens.

If I quit Firefox, I have to go through the same thing every time I start it.

I've given up customizing my preferences. It's not worth it.

Every time I open Firefox and go to my e-mail, I am unable to attach a file to new e-mail. I click on the paper clip and nothing happens. If I quit Firefox, I have to go through the same thing every time I start it. I've given up customizing my preferences. It's not worth it.

Zgjidhje e zgjedhur

Yes, I am in Outlook Web App. (I don't know what Thunderbird is.)

Also, I am on a Mac Pro running OS El Capitan.

I have already tried all of these. None of them worked.

I ended up installing Silverlight. This seems to have solved the problem for now.

What I don't understand is why, after using Firefox and OWA for years, all of a sudden, I have to install another application just to be able to attach files to an e-mail.

Lexojeni këtë përgjigje brenda kontekstit 👍 0

Krejt Përgjigjet (3)

FredMcD
FredMcD
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To be certain, you are talking about using Firefox to access your e-mail provider, and not Thunderbird?

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

sthrnfilly
sthrnfilly I zoti i pyetjes
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Zgjidhja e Zgjedhur

Yes, I am in Outlook Web App. (I don't know what Thunderbird is.)

Also, I am on a Mac Pro running OS El Capitan.

I have already tried all of these. None of them worked.

I ended up installing Silverlight. This seems to have solved the problem for now.

What I don't understand is why, after using Firefox and OWA for years, all of a sudden, I have to install another application just to be able to attach files to an e-mail.

FredMcD
FredMcD
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That was very good work. Well done.