Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

I have been locked out of Thunderbird email. I thought I fixed it with my IP support, but now I am no longer getting any emails. This has been going on a whil

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 2 parje
  • Përgjigjja më e re nga Matt

nodoughts
nodoughts
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Two weeks ago I was not able to sign in to my email. I used the last three passwords and none worked. I have two folders, one is POP and one is IMAP which my IP set up. Why, I don't know. Anyway, I was able to get into my IMAP account but not the POP account. I changed the setting to Normal Password from Encrypted and it seemed to solve the problem with the POP account. But now, I am no longer getting any emails in either account. I would like to reset the whole thing and start over, but I have been using Thunderbird since 2010 and I don't want to lose my emails. What do I do? Thank you, Leelee

Two weeks ago I was not able to sign in to my email. I used the last three passwords and none worked. I have two folders, one is POP and one is IMAP which my IP set up. Why, I don't know. Anyway, I was able to get into my IMAP account but not the POP account. I changed the setting to Normal Password from Encrypted and it seemed to solve the problem with the POP account. But now, I am no longer getting any emails in either account. I would like to reset the whole thing and start over, but I have been using Thunderbird since 2010 and I don't want to lose my emails. What do I do? Thank you, Leelee

Krejt Përgjigjet (1)

Matt
Matt
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Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.