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Can't download

Zano7
Zano7
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Hello. Earlier today I had no problems downloading and then later in the day I was no longer able to download any files through Firefox. I tried all the recommendations in the support section and nothing worked. I can right click on files and save them to my computer but clicking on files nothing happens. If i restart Firefox in safe mode with addons disabled, I am able to click on links to save to my pc. So I restarted Firefox with addons enabled and manually disabled my addons and I still can't click on web file links to download to my pc. I understand doing a clean reset probably would fix it but i would lose all my stuff. Seems like clicking on files to save to my pc is broken but right mouse clicking to save link (file) to my pc works. Any recommendations would be helpful. Thank you.

I hope I made sense. I am very tired.

Hello. Earlier today I had no problems downloading and then later in the day I was no longer able to download any files through Firefox. I tried all the recommendations in the support section and nothing worked. I can right click on files and save them to my computer but clicking on files nothing happens. If i restart Firefox in safe mode with addons disabled, I am able to click on links to save to my pc. So I restarted Firefox with addons enabled and manually disabled my addons and I still can't click on web file links to download to my pc. I understand doing a clean reset probably would fix it but i would lose all my stuff. Seems like clicking on files to save to my pc is broken but right mouse clicking to save link (file) to my pc works. Any recommendations would be helpful. Thank you. I hope I made sense. I am very tired.

Zgjidhje e zgjedhur

Try this: https://support.mozilla.org/en-US/kb/cant-download-or-save-files

Please let us know if this solved your issue or if need further assistance.

Lexojeni këtë përgjigje brenda kontekstit 👍 1

Krejt Përgjigjet (2)

Shadow110
Shadow110
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Zgjidhja e Zgjedhur

Try this: https://support.mozilla.org/en-US/kb/cant-download-or-save-files

Please let us know if this solved your issue or if need further assistance.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Zano7 said

If i restart Firefox in safe mode with addons disabled, I am able to click on links to save to my pc. So I restarted Firefox with addons enabled and manually disabled my addons and I still can't click on web file links to download to my pc.

Just as a note, some extensions are not effectively disabled after you click Disable until you exit Firefox and start it up again. Usually there's a little message about restarting in those cases.

You also could check for extension updates using the little button with the gear or cog icon on it above the list of extensions (it's the Check for Updates item, as you would expect).