Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Incoming messages are deleted/disappear automatically and important non spam messages are sent to junk folder.

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 2 parje
  • Përgjigjja më e re nga Zenos

JRidd
JRidd
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Hi,

I need some help with the following.

1) Some Incoming messages come into my Inbox then disappear immediately. They do not go into the Junk or trash. The messages are from friends and family in some case and have never been marked as Junk or spam.

2) Many important messages from trusted sources go immediately into the junk folder and not even after marking them as "not Junk" can I get them back into the inbox. I also tried the "Send to Inbox Again" feature and that does not work.

These are very serious issues!

Any help would be greatly appreciated. I'm at my wits end and am thinking of dumping Thunderbird.

Thanks JR

Hi, I need some help with the following. 1) Some Incoming messages come into my Inbox then disappear immediately. They do not go into the Junk or trash. The messages are from friends and family in some case and have never been marked as Junk or spam. 2) Many important messages from trusted sources go immediately into the junk folder and not even after marking them as "not Junk" can I get them back into the inbox. I also tried the "Send to Inbox Again" feature and that does not work. These are very serious issues! Any help would be greatly appreciated. I'm at my wits end and am thinking of dumping Thunderbird. Thanks JR

Krejt Përgjigjet (1)

Zenos
Zenos
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I don't know what to say about (1). Have you checked on your email providers website for them? I wonder if they are being moved to a folder on the server that Thunderbird can't see.

For those in your second point, try moving them to the Inbox in your Local Folders account. If they stay put, this is strong evidence that the server, or more specifically, its anti spam system is to blame.