Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Message appearing when I open a new tab: "if you are seeing this page when you don't want to, update Firefox to the latest version". I have the latest version.

  • 2 përgjigje
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The above occurs whenever I try to open a new tab. I don't think this is actually from Firefox because my version of Firefox is current, and the address of the sender is as follows: http://www.undefined.com/?uid=undefined&uc=undefined&ap=undefined&source=undefined&page=newtab&implementation_id=converter_4.1.3. The following topics also appear on the page when I try to open a new tab. These topics are in a box and appear to be links,

Indefinite Articles Bellygraph Picobusiness Android Development Laboratory Google Mozilla Firefox

Is this some kind of spam? I'm afraid to click on the Firefox link. Thanks.

The above occurs whenever I try to open a new tab. I don't think this is actually from Firefox because my version of Firefox is current, and the address of the sender is as follows: http://www.undefined.com/?uid=undefined&uc=undefined&ap=undefined&source=undefined&page=newtab&implementation_id=converter_4.1.3. The following topics also appear on the page when I try to open a new tab. These topics are in a box and appear to be links, Indefinite Articles Bellygraph Picobusiness Android Development Laboratory Google Mozilla Firefox Is this some kind of spam? I'm afraid to click on the Firefox link. Thanks.

Krejt Përgjigjet (2)

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. Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF THE PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Anytime you want or need to check for upgrades, go to the website of the True Owner of the program in question. For example, to check out Firefox, go to https://www.mozilla.org {web link}

You can report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}

For over a year, an epidemic of Fake Update Notices have been popping up all over the place. https://support.mozilla.org/en-US/kb/forum-response-i-found-fake-firefox-update


Go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) and search for a good ad / pop-up blocker.

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Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window