We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox Quantum / 57 won't play videos unless in safe mode

  • 1 përgjigje
  • 2 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga philipp

Esoppe
Esoppe
more options

Videos in Twitter, Youtube and Facebook (and I'm guessing any video in any website) will not play on Firefox 57 (they worked fine in Firefox 56). They go in buffering mode, the browser freezes for 2-3 seconds, and show a "couldn't play media" error.

I tried disabling all add-ons, and disabling hardware acceleration, I even went on and "refresh"ed Firefox to get a fresh profile with no themes or add-ons at all; they still do the same thing. Oddly, they work fine when I restart Firefox 57 in safe mode. Does safe mode disable something other than add-ons? What might it be? Does anyone else have this problem?

Edit: The problem is solved. It was hardware acceleration. I simply had no idea I had to *restart* to apply it (because there is no such indication next to the checkbox), and that safe mode disables it (because the hardware acceleration checkbox is actually *checked* in Safe Mode).

Videos in Twitter, Youtube and Facebook (and I'm guessing any video in any website) will not play on Firefox 57 (they worked fine in Firefox 56). They go in buffering mode, the browser freezes for 2-3 seconds, and show a "couldn't play media" error. I tried disabling all add-ons, and disabling hardware acceleration, I even went on and "refresh"ed Firefox to get a fresh profile with no themes or add-ons at all; they still do the same thing. Oddly, they work fine when I restart Firefox 57 in safe mode. Does safe mode disable something other than add-ons? What might it be? Does anyone else have this problem? Edit: The problem is solved. It was hardware acceleration. I simply had no idea I had to *restart* to apply it (because there is no such indication next to the checkbox), and that safe mode disables it (because the hardware acceleration checkbox is actually *checked* in Safe Mode).

Ndryshuar nga Esoppe

Krejt Përgjigjet (1)

philipp
philipp
  • Moderator
more options

thanks for reporting back how you could solve this issue!