Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Keyboard shortcuts not working at all

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  • Përgjigjja më e re nga Quixsilver8

Quixsilver8
Quixsilver8
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I don't know how long this has been persisting for (a month plus?), but I'm now to the point where I realized this is specifically a Firefox problem. Basic command key shortcuts like copy, paste, any scroll lock keys like arrow keys, page up/down, etc all do not work. I can't even use tab to jump to the next input box for say entering a username/password on a website. Other shortcuts like ctrl+d or ctrl+o work, but nothing else. I can't even scroll turning off Number lock and using 2 or 8.

Everything works fine on other browsers and on my PC otherwise (start key, system menus/files/folders, etc).

I don't know how long this has been persisting for (a month plus?), but I'm now to the point where I realized this is specifically a Firefox problem. Basic command key shortcuts like copy, paste, any scroll lock keys like arrow keys, page up/down, etc all do not work. I can't even use tab to jump to the next input box for say entering a username/password on a website. Other shortcuts like ctrl+d or ctrl+o work, but nothing else. I can't even scroll turning off Number lock and using 2 or 8. Everything works fine on other browsers and on my PC otherwise (start key, system menus/files/folders, etc).

Zgjidhje e zgjedhur

The lack of updates and/or support for current add-ons is exactly why I have not updated Firefox beyond v56. I've already read other posts where users updated and the issue still persisted. Regardless, this suggestion only avoids fixing a problem which I think is safe to say does not affect everyone using v56.

So back to my original issue and some ideas on how to possibly fix it would be helpful.

edit: Got lucky with troubleshooting. I boot up FF in safe mode and the issues disappeared. So I assumed it was likely add-on related. The first add-on I disabled fixed the issue and I have since removed it from FF. The add-on in question is HighlightAll 1.9 for anyone that reads this topic in the future.

Problem has been solved.

Lexojeni këtë përgjigje brenda kontekstit 👍 0

Krejt Përgjigjet (2)

Shadow110
Shadow110
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It shows here you are running version 56, that is a unsupported browser and is no longer safe for everyday use. Please Update to Firefox Version 57 with a Full Version Installer https://www.mozilla.org/firefox/all/ But before you do : Please make a backup of your Profile (even though that maybe the issue and problems having) https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

If you do not wish to upgrade there is a Secure Browser 52.5.0 ESR. It will continue to get security updates until May 2018, and you can download and install it from this page: https://www.mozilla.org/en-US/firefox/organizations/all/ Note : Legacy Extensions will be deleted or removed in any version update after May 2018.

You should make a backup of your Profile before going back and just because: https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Please let us know if this solved your issue or if need further assistance.

Quixsilver8
Quixsilver8 I zoti i pyetjes
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Zgjidhja e Zgjedhur

The lack of updates and/or support for current add-ons is exactly why I have not updated Firefox beyond v56. I've already read other posts where users updated and the issue still persisted. Regardless, this suggestion only avoids fixing a problem which I think is safe to say does not affect everyone using v56.

So back to my original issue and some ideas on how to possibly fix it would be helpful.

edit: Got lucky with troubleshooting. I boot up FF in safe mode and the issues disappeared. So I assumed it was likely add-on related. The first add-on I disabled fixed the issue and I have since removed it from FF. The add-on in question is HighlightAll 1.9 for anyone that reads this topic in the future.

Problem has been solved.

Ndryshuar nga Quixsilver8