Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

When starting Firefox it wants to install an update. It appears to install but when I open Firefox again to does the same thing

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When starting Firefox it wants to install an update. It appears to install but when I open Firefox again to does the same thing. I have tried running as Administrator and installing a new fresh version. After installing a new version all seems fine but in a few weeks I start getting the same message again. There is no error message, just that it is installing an update.

When starting Firefox it wants to install an update. It appears to install but when I open Firefox again to does the same thing. I have tried running as Administrator and installing a new fresh version. After installing a new version all seems fine but in a few weeks I start getting the same message again. There is no error message, just that it is installing an update.

Zgjidhje e zgjedhur

You may want to clear the updates folder in case something is "stuck" there. Firefox will check for the 57.0.3 update at some point and download it again.

Open the updates folder by pasting the following path into the Windows 7 Start menu search box and pressing Enter:

%LOCALAPPDATA%\Mozilla\updates

That should expand to the hidden folder:

C:\Users\your_username\AppData\Local\Mozilla\updates

Here you can see folders for any staged updates that will install on your next Firefox restart. If you see any folders here, go ahead and remove them.

Hopefully that will make future updates go more smoothly. Let us know.

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Krejt Përgjigjet (1)

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Zgjidhja e Zgjedhur

You may want to clear the updates folder in case something is "stuck" there. Firefox will check for the 57.0.3 update at some point and download it again.

Open the updates folder by pasting the following path into the Windows 7 Start menu search box and pressing Enter:

%LOCALAPPDATA%\Mozilla\updates

That should expand to the hidden folder:

C:\Users\your_username\AppData\Local\Mozilla\updates

Here you can see folders for any staged updates that will install on your next Firefox restart. If you see any folders here, go ahead and remove them.

Hopefully that will make future updates go more smoothly. Let us know.