Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

i can not sign in to a web site with my password but it works on same computer with google chrome

  • 1 përgjigje
  • 2 e kanë hasur këtë problem
  • 14 parje
  • Përgjigjja më e re nga Shadow110

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https://interactive.gilbarco.com/ this is the website and it shows a green lock symbol before it.i can get to web site fine on my surface pro 3 but when i sign in it does not go to logged in screen. i changed password to verify i had it correct and when i did this time it said it was not correct. i downloaded firefox on 2 other computers and it works fine. also downloaded google chrome on my surface pro 3 and it works fine on it.

https://interactive.gilbarco.com/ this is the website and it shows a green lock symbol before it.i can get to web site fine on my surface pro 3 but when i sign in it does not go to logged in screen. i changed password to verify i had it correct and when i did this time it said it was not correct. i downloaded firefox on 2 other computers and it works fine. also downloaded google chrome on my surface pro 3 and it works fine on it.

Krejt Përgjigjet (1)

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uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 57.0.4 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.