Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

all addresses gone from address book

  • 4 përgjigje
  • 4 e kanë hasur këtë problem
  • 2 parje
  • Përgjigjja më e re nga johnbowen

stanby
stanby
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There are no addresses in any of my address books today. All were there yesterday. The only unusual activity yesterday was to re-install Skype. I have uninstalled and re-installed Thunderbird, but it's the same. My gmail account is working normally using Firefox, all addresses are there. I've tried importing email addresses from gmail but the WLM contacts list is also blank in Thunderbird. Can anyone help, please ?

There are no addresses in any of my address books today. All were there yesterday. The only unusual activity yesterday was to re-install Skype. I have uninstalled and re-installed Thunderbird, but it's the same. My gmail account is working normally using Firefox, all addresses are there. I've tried importing email addresses from gmail but the WLM contacts list is also blank in Thunderbird. Can anyone help, please ?

Ndryshuar nga stanby

Krejt Përgjigjet (4)

Zenos
Zenos
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Do you have any *.mab files in your profile, or even anywhere else on your HDD?

stanby
stanby I zoti i pyetjes
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Thanks for the reply, there are several abook.mab files, a couple in Windows.old, and some in AppData\Roaming\Thunderbird. Could I have some help on what to do next please ?

stanby
stanby I zoti i pyetjes
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Thank you Zenos, I've managed to replace the abook.mab file with an old one on the HDD and most of the lost addresses are back.

johnbowen
johnbowen
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I was able to restore my book.mab from a backup - just curious as to why this just happened yesterday (March 2) to me? The corrupted file timestamp was around 10pm Pacific Time.