Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Why have I lost my entire firefox profile including bookmarks and history?

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 7 parje
  • Përgjigjja më e re nga cor-el

AKopper
AKopper
more options

I use a Mac and I had to force quit Firefox because it would not shut down otherwise. When I re-opened it my entire profile, including all my bookmarks and history and open tabs are gone, instead it opened up as if I am a new user, how do I fix this?

I use a Mac and I had to force quit Firefox because it would not shut down otherwise. When I re-opened it my entire profile, including all my bookmarks and history and open tabs are gone, instead it opened up as if I am a new user, how do I fix this?

Krejt Përgjigjet (2)

Shadow110
Shadow110
more options

Look on your Desktop for a Folder called Old Firefox Data

Find your Profile and see if you have 2, your looking for the oldest dated one. If so it might be possible.

  • bookmarks and history: places.sqlite
  • bookmark backups: compressed .jsonlz4 JSON backups in the bookmarkbackups folder

fyi for the future :

Let us know if need further help.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that profiles.ini got corrupted or removed.

You can check if you have an orphaned profile that isn't registered in profiles.ini and that doesn't show in the Firefox Profile Manager. You can check that by opening the current profile folder via the about:profiles page and go up one level (..) to see if there are unlisted profiles present. If you have found an orphaned profile then you may want to recover some personal data or restore his profile.

See also "Profile was moved or renamed":

Note that you should never use "Choose Folder" to specify a folder that already contains files that do not belong to Firefox. Only use "Choose Folder" to recover an profile that isn't listed in the Profile Manager.