Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

The media playback was aborted due to a corruption problem or because the media used features your browser did not support.

  • 5 përgjigje
  • 3 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga Ishtar

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Hello,


While trying to watch "big" mp4 files, I get the error: The media playback was aborted due to a corruption problem or because the media used features your browser did not support.


Smaller files seem to work fine. The problem seem to start around 3-4 GB.


Things I tried:

- Safe mode

- Refresh firefox

- Completely wipe and reinstall, the problem remains.


Since I was due for an OS upgrade, I upgraded to High Sierra. Fresh install (wiped the disk), fresh Firefox install, and the problem remains.

Chrome will load it up after 2-3 seconds. Safari gives the same error.

The file also works in all the players I tried: VLC 1.x, VLC 2.x, VLC 3.x, MPV, MplayerX.

So to recap: Fresh High Sierra install, fresh Firefox install (without sync - no addons), unable to read MP4 files bigger than 3-4 GB.

Help?

Hello, While trying to watch "big" mp4 files, I get the error: The media playback was aborted due to a corruption problem or because the media used features your browser did not support. Smaller files seem to work fine. The problem seem to start around 3-4 GB. Things I tried: - Safe mode - Refresh firefox - Completely wipe and reinstall, the problem remains. Since I was due for an OS upgrade, I upgraded to High Sierra. Fresh install (wiped the disk), fresh Firefox install, and the problem remains. Chrome will load it up after 2-3 seconds. Safari gives the same error. The file also works in all the players I tried: VLC 1.x, VLC 2.x, VLC 3.x, MPV, MplayerX. So to recap: Fresh High Sierra install, fresh Firefox install (without sync - no addons), unable to read MP4 files bigger than 3-4 GB. Help?

Ndryshuar nga Ishtar

Zgjidhje e zgjedhur

Yes I posted after restoring the profile, but after testing.

I encode my own videos so I cannot share them. The problem is with AAC. Firefox doesn't appear to like AAC in big files. Changing to MP3 solved the issue, although quality suffers.

Lexojeni këtë përgjigje brenda kontekstit 👍 0

Krejt Përgjigjet (5)

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Hi, please try this : Profile : Make a new one and test ...:

As your Profile is cluttered with old add-ons/Extensions ++

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No, as mentioned later I reinstalled without sync or addons when I reinstalled the OS.

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Ishtar said

Hello, While trying to watch "big" mp4 files, I get the error: The media playback was aborted due to a corruption problem or because the media used features your browser did not support.

Since we have no idea where your getting this stream or what services it is no one can see or test the problem out.

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Ishtar said

No, as mentioned later I reinstalled without sync or addons when I reinstalled the OS.

I mentioned a New Profile as when I look at the date supplied when you made the question I see active and inactive Extensions :

Active app.telemetry Page Speed Monitor 17.1.10 (jid0-OqxcSY9VMeMm8jJqJYy5KM0nmS8@jetpack) Cookie-Editor 1.6.0.0 ({c3c10168-4186-445c-9c5b-63f12b8e2c87}) Disable JavaScript 2.2.3 ({41f9e51d-35e4-4b29-af66-422ff81c8b41}) Forget Me Not - Forget cookies & other data 1.0.3 (forget-me-not@lusito.info) IP Address and Domain Information 4.0.1.1 (jid0-jJRRRBMgoShUhb07IvnxTBAl29w@jetpack) Snap Links 3.1.2.4 (snaplinks@snaplinks.mozdev.org) Tampermonkey 4.7.5788 (firefox@tampermonkey.net) uBlock Origin 1.16.20 (uBlock0@raymondhill.net)

Inactive Firebug 2.0.19 (firebug@software.joehewitt.com) (Inactive) Free Visio Viewer (Mac, Windows, Linux) 4.0 (jid0-3uZ3BaNBn8N0eej5ThAAoBGd4SA@jetpack) (Inactive) GNOME Shell integration 10.1 (chrome-gnome-shell@gnome.org) (Inactive) Jitsi Desktop Streamer 0.1.1 (videoconf@steinberg.de) (Inactive) NoScript 10.1.9.1 ({73a6fe31-595d-460b-a920-fcc0f8843232}) (Inactive) Password Exporter 1.3.4 ({B17C1C5A-04B1-11DB-9804-B622A1EF5492}) (Inactive) Pushbullet 335 (jid1-BYcQOfYfmBMd9A@jetpack) (Inactive) Session Manager 0.8.1.13 ({1280606b-2510-4fe0-97ef-9b5a22eafe30}) (Inactive) Tab Auto Reload 3.1.0 (TabAutoReload@schuzak.jp) (Inactive) Warn Before Quit 0.8.0 (jid1-7OsjI9sxTAYQNg@jetpack) (Inactive) YouTube High Definition 63.1.5 ({7b1bf0b6-a1b9-42b0-b75d-252036438bdc}) (Inactive)

It is how we use the information supplied to come to conclusions as to what questions to ask or what could be conflicting.

So reply back as I do not have a answer myself but was letting you know why I asked that.

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Zgjidhja e Zgjedhur

Yes I posted after restoring the profile, but after testing.

I encode my own videos so I cannot share them. The problem is with AAC. Firefox doesn't appear to like AAC in big files. Changing to MP3 solved the issue, although quality suffers.