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videos stop and buffer until the curser is moved.Videos will play normal if mouse is being moved

  • 3 përgjigje
  • 1 e ka hasur këtë problem
  • 25 parje
  • Përgjigjja më e re nga Pj

baer901
baer901
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when watching a video on netflix or youtube or any video after about 30 seconds it will start buffering until the mouse is moved and if i roll the wheel on the mouse or continuesly move the curser around videos will play normaly. Ive also noticed that if i open some other window and just shrink it down and as long as its on top of the video page the videos will play normaly too. im sure the problem is just some setting somewhere but i have no idea which one as everything has been set back to factory settings and still having the same issue

when watching a video on netflix or youtube or any video after about 30 seconds it will start buffering until the mouse is moved and if i roll the wheel on the mouse or continuesly move the curser around videos will play normaly. Ive also noticed that if i open some other window and just shrink it down and as long as its on top of the video page the videos will play normaly too. im sure the problem is just some setting somewhere but i have no idea which one as everything has been set back to factory settings and still having the same issue

Krejt Përgjigjet (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Hi baer901, I can't think of a setting for that!!

Firefox may reduce bandwidth to inactive/background tabs in some cases, but your testing shows the opposite: it works better when the video is in the background tab.

A few years ago, there was an issue with Flash video stopping unless you kept moving the mouse. It's not clear what caused that, but in some cases, it might have been a virus or malware. If you haven't run a scan recently, it might be worth checking: Troubleshoot Firefox issues caused by malware.

Pj
Pj
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baer901 said

When watching a video on Netflix or YouTube or any video after about 30 seconds it will start buffering until the mouse is moved and if I roll the wheel on the mouse or continuously move the cursor around videos will play normally...

If you reduce the video resolution to 480p or less, do the videos play better?


~Pj

Pj
Pj
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Don't know if it helps this particular problem in this message Thread, but FF 64.0.2 has a 'stuttering' fix for YouTube videos.


~Pj