Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

I have enabled the master password, but when I start Firefox two boxes for entering the password appear.

  • 4 përgjigje
  • 1 e ka hasur këtë problem
  • 18 parje
  • Përgjigjja më e re nga Daryl_W

Daryl_W
Daryl_W
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When I start Firefox the prompt for the master password appears immediately, but the a few seconds later a second box appears directly over the first. I have learned to wait for the second prompt to appear and then cancel it and type the password in the first box, but either box will work. It is just annoying because the second box generally appears while I am in the process of typing the password in the first box which is why I now wait on the second box to appear before entering the password. This is on an HP Elitebook running Windows 7 Professional 64 bit.

When I start Firefox the prompt for the master password appears immediately, but the a few seconds later a second box appears directly over the first. I have learned to wait for the second prompt to appear and then cancel it and type the password in the first box, but either box will work. It is just annoying because the second box generally appears while I am in the process of typing the password in the first box which is why I now wait on the second box to appear before entering the password. This is on an HP Elitebook running Windows 7 Professional 64 bit.

Krejt Përgjigjet (4)

tanod
tanod
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Try to re-open your Firefox in Safe Mode by going to Menu --> Help --> Restart with Add-on Disabled... And see if that solves the problem.

If the '2nd window' is gone, try to investigate and remove which add-on is causing it by turning it back on one-by-one.

Daryl_W
Daryl_W I zoti i pyetjes
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tanod, I restarted in Safe Mode and the 2nd password prompt still appears.

cor-el
cor-el
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  • Top 10 Contributor
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Are you possibly using Sync and/or do the startup pages include websites for which you have stored a password?

Daryl_W
Daryl_W I zoti i pyetjes
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Yes, I do use sync. The startup page is the standard Firefox startup page.

Ndryshuar nga Daryl_W