Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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Problem claiming iPhone

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I took the survey of Firefox users a few days ago and, apparently won an iPhone (see screenshot Capture16). When I clicked on the green button I was sent to the page shown in Capture15. I tried this several times with the same result.

So my questions are: 1) Did I earn an iPhone? 2) If so, how can I go about claiming it?

I took the survey of Firefox users a few days ago and, apparently won an iPhone (see screenshot Capture16). When I clicked on the green button I was sent to the page shown in Capture15. I tried this several times with the same result. So my questions are: 1) Did I earn an iPhone? 2) If so, how can I go about claiming it?
Foto të bashkëngjitura ekrani

Zgjidhje e zgjedhur

Hello SezMe,

Unfortunately you didnt win anything, as this is a scam (they'll just keep trying .... ).

When Mozilla does a survey it will be by way of :

http://qsurvey.mozilla.com, which is surveygizmo.com

But no prizes will ever be given or promised ......

Would you please take a moment and report it here :

https://www.mozilla.org/en-US/about/legal/fraud-report/

Just to be on the safe side, it wouldn't hurt to run the malware scans that are listed in this article :

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware

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Zgjidhja e Zgjedhur

Hello SezMe,

Unfortunately you didnt win anything, as this is a scam (they'll just keep trying .... ).

When Mozilla does a survey it will be by way of :

http://qsurvey.mozilla.com, which is surveygizmo.com

But no prizes will ever be given or promised ......

Would you please take a moment and report it here :

https://www.mozilla.org/en-US/about/legal/fraud-report/

Just to be on the safe side, it wouldn't hurt to run the malware scans that are listed in this article :

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware