Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Master password is required always after start Firefox

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga poljos

SirMax
SirMax
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The master password is required always when Firefox started (see attachment). This problem started after update AVG Internet Security to version 19.4.3089 last week. No problem with previous version 19.3.3084 or uninstalled AVG. I contacted AVG technical support, but after an hour of conversation and their remote access and disable AVG (disable AVG didn't help) AVG support says "If AVG is disabled and there is still the same problem, it is not AVG problem, but Firefox problem. Please contact Firefox support.".

I tried reinstalling (uninstall-install) Firefox with a new profile, but no result. The master password is required even when the page is blank or not (whenever, no matter what page is showed).

There is probably some conflict between AVG and Firefox, but AVG support rejects the their fault.

Can you please advise how to solve it?

The master password is required always when Firefox started (see attachment). This problem started after update AVG Internet Security to version 19.4.3089 last week. No problem with previous version 19.3.3084 or uninstalled AVG. I contacted AVG technical support, but after an hour of conversation and their remote access and disable AVG (disable AVG didn't help) AVG support says "If AVG is disabled and there is still the same problem, it is not AVG problem, but Firefox problem. Please contact Firefox support.". I tried reinstalling (uninstall-install) Firefox with a new profile, but no result. The master password is required even when the page is blank or not (whenever, no matter what page is showed). There is probably some conflict between AVG and Firefox, but AVG support rejects the their fault. Can you please advise how to solve it?
Foto të bashkëngjitura ekrani

Krejt Përgjigjet (2)

SirMax
SirMax I zoti i pyetjes
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Můžete odpovídat i v češtině. Děkuji.

Ndryshuar nga SirMax

poljos
poljos
  • Top 25 Contributor
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Viz. https://support.mozilla.org/cs/questions/1257748#answer-1217451