Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox just removed most of my addons including my password manager with NO WARNING!

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I used a password manager that I INSTALLED FROM THE FIREFOX ADD ON WEBSITE using the normal method, and it has been put in the LEGACY addons folder.

I can no longer use this add on and was given no warning. My browser just started and then my addons were gone.

I had passwords and security questions for my websites saved in the password manager.

Without access to the passwords AND ANSWERS TO THE SECURITY QUESTIONS, what will I do to log on to my financial websites and other important sites.

THERE WAS NO WARNING GIVEN. I only download addons through the browser from the official website, and now feel that add ons can NEVER BE TRUSTED AGAIN!

--Did this happen to other people or just me? --How do I open the add on and get the information out to save it?

I used a password manager that I INSTALLED FROM THE FIREFOX ADD ON WEBSITE using the normal method, and it has been put in the LEGACY addons folder. I can no longer use this add on and was given no warning. My browser just started and then my addons were gone. I had passwords and security questions for my websites saved in the password manager. Without access to the passwords AND ANSWERS TO THE SECURITY QUESTIONS, what will I do to log on to my financial websites and other important sites. THERE WAS NO WARNING GIVEN. I only download addons through the browser from the official website, and now feel that add ons can NEVER BE TRUSTED AGAIN! --Did this happen to other people or just me? --How do I open the add on and get the information out to save it?

Zgjidhje e zgjedhur

Sorry, the Add-ons team is working on a fix for this. It looks like a certificate used to sign many popular extensions expired. (The verification process checks that certificate.)

I don't know how soon re-signed versions of those extensions will become available, or whether another workaround will be discovered. We are all hoping to learn more soon.

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
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Zgjidhja e Zgjedhur

Sorry, the Add-ons team is working on a fix for this. It looks like a certificate used to sign many popular extensions expired. (The verification process checks that certificate.)

I don't know how soon re-signed versions of those extensions will become available, or whether another workaround will be discovered. We are all hoping to learn more soon.