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Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Can it be that with regard to Bug 1549078 the Firefox-user has to have the setting app.normandy.enabled set to True?

jaMoz
jaMoz
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Hi there,

With regards to the 1549078 bug (that's the one about "what's happening with our Add-ons"):

1. I normally have Studies disabled so I had to enable the setting to get the “hotfix-update-xpi-signing-intermediate-bug-1548973”. But the setting wouldn't stay put: whenever I enabled it, then closed and restarted the browser the setting was lost. About:studies didn't show any study. 2. I saw a commenter (Dave) mention app.normandy.run_interval_seconds and how he set it to 1 sec temporarily and I started remembering that I had disabled the setting altogether. After enabling normandy and setting the interval to 1 sec, and restarting Firefox, the temp fix was active, and the Add-ons were working.

So I concluded: you have to have normandy enabled (which enables Heartbeat, Firefox' User Voice). So maybe that's what hinders the getting of the fix.

I have a question: Do I have to let Studies be enabled for the fix to be working?

TIA,

jaMoz

Hi there, With regards to the 1549078 bug (that's the one about "what's happening with our Add-ons"): 1. I normally have Studies disabled so I had to enable the setting to get the “hotfix-update-xpi-signing-intermediate-bug-1548973”. But the setting wouldn't stay put: whenever I enabled it, then closed and restarted the browser the setting was lost. About:studies didn't show any study. 2. I saw a commenter (Dave) mention app.normandy.run_interval_seconds and how he set it to 1 sec temporarily and I started remembering that I had disabled the setting altogether. After enabling normandy and setting the interval to 1 sec, and restarting Firefox, the temp fix was active, and the Add-ons were working. So I concluded: you have to have normandy enabled (which enables Heartbeat, Firefox' User Voice). So maybe that's what hinders the getting of the fix. I have a question: Do I have to let Studies be enabled for the fix to be working? TIA, jaMoz

Krejt Përgjigjet (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi jaMoz, thank you for the additional information.

Any idea how Normandy got disabled on yours in the first place?

I have a question: Do I have to let Studies be enabled for the fix to be working?

The study downloads and runs an extension. The extension installs a new certificate. It then triggers an immediate re-verification of your extensions. Each of those steps is important, but once they are done, you should no longer need to allow studies to address this issue.

Also, a new version 66.0.4 is due out today/tonight, although I don't know whether testing is finished yet.

jaMoz
jaMoz I zoti i pyetjes
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Hi jscher2000,

I disabled it myself thinking "the less telemetry goes out the better". Contrary to about everyone else I don't think sharing everything is a good idea.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Someone else must feel the same way, or there wouldn't be a preference to disable it. ;-) But yeah, the diversity of configurations makes testing solutions a bit of a nightmare.