Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Thunderbird upgrade from 68.0 (32 bit) to 68.1 (64 bit)

  • 3 përgjigje
  • 2 e kanë hasur këtë problem
  • 11 parje
  • Përgjigjja më e re nga horseybob

Sarabande
Sarabande
more options

Windows 10 with latest updates. I upgraded to 68.1 and I note that the 64 bit version has installed itself (the upgrade to 68.0 was still 32 bit). In the process Thunderbird has lost all my mails and accounts. How can I retrieve everything to import into 68.1? Any advice would be much appreciated. In the meantime I am still using 68.0

Windows 10 with latest updates. I upgraded to 68.1 and I note that the 64 bit version has installed itself (the upgrade to 68.0 was still 32 bit). In the process Thunderbird has lost all my mails and accounts. How can I retrieve everything to import into 68.1? Any advice would be much appreciated. In the meantime I am still using 68.0

Zgjidhje e zgjedhur

Solved this one myself. It's a question of profiles. Help > Troubleshooting Information. Click on Profiles and set the default profile to my previous and Hey presto!

For those in Thunderbird that ever read this, this is a really annoying problem (use of multiple profiles) that I also encountered with Firefox upgrade to 68. It would have been so much easier if this change had been well communicated.

Issue now closed.

Lexojeni këtë përgjigje brenda kontekstit 👍 0

Krejt Përgjigjet (3)

Sarabande
Sarabande I zoti i pyetjes
more options

Zgjidhja e Zgjedhur

Solved this one myself. It's a question of profiles. Help > Troubleshooting Information. Click on Profiles and set the default profile to my previous and Hey presto!

For those in Thunderbird that ever read this, this is a really annoying problem (use of multiple profiles) that I also encountered with Firefox upgrade to 68. It would have been so much easier if this change had been well communicated.

Issue now closed.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Information like this helps improve our support. So Thank you for reporting this.

horseybob
horseybob
more options

But my installation of TB 68.1 won't let me open the troubleshooting menu. Nor Options. Now I have to uninstall 68 and reinstall 60 every time I start TB. What's the problem here?