We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

how to file a bug on firefox desktop?

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 2 parje
  • Përgjigjja më e re nga cor-el

jmason900
jmason900
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where is a link to submit a new bug? version 70.0.1 is a failure on most web pages. buttons normally don't work. the vertical slider doesn't work. running the same pages on Chrome, Edge work fine

common error below when clicking a form button that fails :

Not submitting form because we are already submitting v2.js:12:18908 Error: "Timeout waiting for submission response" 

   createSubmissionResponseTimeout https://js.hsforms.net/forms/v2.js:12

url https://neebo.ai/data-collaboration-ebook/?utm_source=facebook&utm_medium=paidsocial&utm_campaign=Data+Collaboration+Ebook&utm_content=Default+name+-+Conversions&fbclid=IwAR0lFHAS8M3QCKOMA3qVJ7H33tN0P2aCtZlglofY0naVPf3zYuZPNw2d7qs

where is a link to submit a new bug? version 70.0.1 is a failure on most web pages. buttons normally don't work. the vertical slider doesn't work. running the same pages on Chrome, Edge work fine common error below when clicking a form button that fails : Not submitting form because we are already submitting v2.js:12:18908 Error: "Timeout waiting for submission response" createSubmissionResponseTimeout https://js.hsforms.net/forms/v2.js:12 url https://neebo.ai/data-collaboration-ebook/?utm_source=facebook&utm_medium=paidsocial&utm_campaign=Data+Collaboration+Ebook&utm_content=Default+name+-+Conversions&fbclid=IwAR0lFHAS8M3QCKOMA3qVJ7H33tN0P2aCtZlglofY0naVPf3zYuZPNw2d7qs

Krejt Përgjigjet (2)

FredMcD
FredMcD
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jmason900 said

where is a link to submit a new bug?

Step one is to report the problem here. It might be something we know about.

If not, we try to figure out what the problem is. Once we decide it is a bug, we file a report for the developers.


Is this with all websites/pages, some, a few?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Do a clean reinstall of the current Firefox release and delete the Firefox program folder before installing a fresh copy of the current Firefox release.

If possible uninstall your current Firefox version to cleanup the Windows Registry and settings in security software.

  • do NOT remove "personal data" when you uninstall the current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including personal data in profiles created by other Firefox versions

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • (64-bit Firefox) "C:\Program Files\Mozilla Firefox\"
  • (32-bit Firefox) "C:\Program Files (x86)\Mozilla Firefox\"
  • it is important to delete the Firefox program folder to remove all the files and make sure there are no problems with files that were leftover after uninstalling

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.

If you keep having problems then you can create a new profile to test if your current profile is causing the problem.

Reinstall Firefox