Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Downloaded Firefox Extended Support Release and it reset my Firefox Account, please help!

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I downloaded Firefox Extended Support Release and it reset my Firefox account and I've lost all my passwords, my bookmarks and everything I had customized, is there a way to roll back to before I downloaded this or to bring everything back?

I downloaded Firefox Extended Support Release and it reset my Firefox account and I've lost all my passwords, my bookmarks and everything I had customized, is there a way to roll back to before I downloaded this or to bring everything back?

Zgjidhje e zgjedhur

Hi Rodrigo, Sync is not intended to be a backup service. It is a data transfer service.

These articles will help you recover your data:

Recover user data missing after Firefox update https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update#firefox:win10:fx73

Recovering important data from an old profile https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile#firefox:win10:fx73

Profiles - Where Firefox stores your bookmarks, passwords and other user data https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#firefox:win10:fx73

Lexojeni këtë përgjigje brenda kontekstit 👍 1

Krejt Përgjigjet (3)

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Zgjidhja e Zgjedhur

Hi Rodrigo, Sync is not intended to be a backup service. It is a data transfer service.

These articles will help you recover your data:

Recover user data missing after Firefox update https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update#firefox:win10:fx73

Recovering important data from an old profile https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile#firefox:win10:fx73

Profiles - Where Firefox stores your bookmarks, passwords and other user data https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#firefox:win10:fx73

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Wow thank you so much this worked

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I'm glad I could help.

It's a good idea to make a backup (copy) of your Profile periodically, too.


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