We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Problem deleting email makes the next one disappear (although still on the server)

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga Matt

tumazinho
tumazinho
more options

Hello! i am using Thunderbird 68.5.0 I was just forced to migrate to 365 by my organisations (i use IMAP) When i delete an email with the delete key, the email is properly deleted, but also the next email down the line disappears from Thunderbird. However the email is still on the server. This is not manageable, as emails basically disappear and it is impossible to keep track. Many thanks tommaso

Hello! i am using Thunderbird 68.5.0 I was just forced to migrate to 365 by my organisations (i use IMAP) When i delete an email with the delete key, the email is properly deleted, but also the next email down the line disappears from Thunderbird. However the email is still on the server. This is not manageable, as emails basically disappear and it is impossible to keep track. Many thanks tommaso

Krejt Përgjigjet (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

try changing the setting in account settings > Server settings for deleted mail from move it to the trash (it should be "Deleted Items" on an exchange server even using IMAP.

If that does not cut it, try changing the setting to Just mark it as deleted. Turn on expunge inbox on exit.

That will strike through deleted mail instead of hiding it and the expunge will clean up server side as well when you exit Thunderbird so deleted mail is actually removed.

Do not turn You computer off for a minute of two after you exit Thunderbird as Thunderbird will still be running without any windows to display for a time to do the expunge.