Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Thunderbird account settings not accessible

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 4 parje
  • Përgjigjja më e re nga James-A

James-A
James-A
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For unknown reasons, T-bird suddenly can't find the user profile's account settings. T-bird is still pointing at the existing default profile. Checking the profile folder using File Explorer, I can see that the account settings are there in the existing default profile, it's just that T-bird can't find it and wants to setup a whole new account. T-bird is also not finding the existing personal file folders either. If the problem is likely that an initiation file is corrupted, I have access to older generations of c: backups and so can recover any settings file that needs replacing. Can you suggest a recovery solution if that's what is needed?

I'm on Thunderbird 68.8.0 (32 bit) running on Windows 8 Thanks!

For unknown reasons, T-bird suddenly can't find the user profile's account settings. T-bird is still pointing at the existing default profile. Checking the profile folder using File Explorer, I can see that the account settings are there in the existing default profile, it's just that T-bird can't find it and wants to setup a whole new account. T-bird is also not finding the existing personal file folders either. If the problem is likely that an initiation file is corrupted, I have access to older generations of c: backups and so can recover any settings file that needs replacing. Can you suggest a recovery solution if that's what is needed? I'm on Thunderbird 68.8.0 (32 bit) running on Windows 8 Thanks!

Zgjidhje e zgjedhur

Did this happen after a TB update? One way to fix it might be to replace the prefs.js file in the profile with an earlier, uncorrupted version. Use one from a recent backup, or look for pref-1.js, prefs-2.js.... in the profile folder, rename the current file to prefs.js.bak, then rename e.g. prefs-2 to prefs.

http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared

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Krejt Përgjigjet (2)

sfhowes
sfhowes
  • Top 10 Contributor
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Zgjidhja e Zgjedhur

Did this happen after a TB update? One way to fix it might be to replace the prefs.js file in the profile with an earlier, uncorrupted version. Use one from a recent backup, or look for pref-1.js, prefs-2.js.... in the profile folder, rename the current file to prefs.js.bak, then rename e.g. prefs-2 to prefs.

http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared

James-A
James-A I zoti i pyetjes
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Thanks so much! Prefs.js was corrupted. Picked up a replacement from backup, then changed the profile name from default as recommended to help prevent this from happening in the future. Cheers, JS