Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Locked into Perpetual "Restart to Complete a Previous Upgrade" Mode

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 7 parje
  • Përgjigjja më e re nga richcinta

more options

Ok. Im not sure when, But Thunderbird had an update a few days ago. I ignored it. Then Windows just did an update today. Now my Thunderbird Icon is switched to SetUp Icon and I can not enter my email program.

When I click on the Icon, it says this..

"Your computer must be restarted to complete a previous upgrade to Thunderbird. Do you want to restart now? "

So I click Yes...and it restarts...but nothing happens. the program isnt upgraded. and when i click on the Icon I get the prior message... "your computer must be restarted".....

I have alot of emails and addresses saved, so I dont want to lose everything and do a fresh un install and reinstall.

Any suggestions? Please help. I have business emails I need to send out soon today!

Thanks

Ok. Im not sure when, But Thunderbird had an update a few days ago. I ignored it. Then Windows just did an update today. Now my Thunderbird Icon is switched to SetUp Icon and I can not enter my email program. When I click on the Icon, it says this.. "Your computer must be restarted to complete a previous upgrade to Thunderbird. Do you want to restart now? " So I click Yes...and it restarts...but nothing happens. the program isnt upgraded. and when i click on the Icon I get the prior message... "your computer must be restarted"..... I have alot of emails and addresses saved, so I dont want to lose everything and do a fresh un install and reinstall. Any suggestions? Please help. I have business emails I need to send out soon today! Thanks

Zgjidhje e zgjedhur

Thanks! That Worked!

Lexojeni këtë përgjigje brenda kontekstit 👍 0

Krejt Përgjigjet (2)

more options

Suggest you try information at this link : https://support.cdn.mozilla.net/en-US/questions/1283627

more options

Zgjidhja e Zgjedhur

Thanks! That Worked!